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There are voicemail-to-text and voicemail-to-email options, and you can even listen to your voicemails inside your web browser.

RingCentral lets you switch devices during a call, as well as access files and add guest users – all of which are super useful and make the overall call experience smoother. And with a 4.2-star average customer rating across the App Store and Play Store, it seems most users would agree with us. The app is bound to improve your team's communication and collaboration, and is worthy of the top spot on this list. It's fair to say there are a lot of great softphone apps, and your company may have particular needs that don't fit well with RingCentral – but you'll only find out which ones will best suit your business if you compare the top providers. Acrobits Cloud Softphone – best for customizability.Cisco Jabber – best for large businesses.Counterpath Bria Teams – best for affordability.

8×8 Softphone App – best for easy setup.

RingCentral Office – best overall softphone app for businesses.

Plus, given its dual functionality with the company's video conferencing service, RingCentral Glip, businesses can stay in touch with their teams no matter where they are – so it tops our list: This is due to its large features catalog, many helpful integrations, and several reasonable price points, no matter the size of your business. Our research shows that RingCentral provides the best softphone app for businesses.